A
acceptance test 70, 142
ad hoc testing 33
agile development 191, 193, 195, 197, 199
agile testing 122
ASL 135, 205
automated test execution 251
automated test execution tool 256 - 257
awareness 140

B
backwards compatibility 269 - 270, 272, 274
balancing clusters 266
base cluster 52, 151, 203, 262
BDTPI 235
BDTPI model 269
benchmark 51
benefits of evaluation 229
best-case picture 242
BiSL 135, 205
Boehm 226
BOOTSTRAP 207
bottom-up approach 141
boundary value analysis 124
budget 59, 92, 100
business case 66
business continuity 159
Business Driven TPI 36, 41, 52, 235
Business Driven TPI model 273
business driver 32, 53, 140, 142, 159 - 160, 163, 243
business value 29
business-driven cluster 53

C
capability level 213
capability model 212
change management 61, 134, 168, 172
change process 139
change request 60, 65
checklist 228
checkpoint 42, 49, 148
client environment 132
cluster 24, 42, 52
CMMI 62, 207 - 208, 212, 215
CMMI maturity level 214
communication 44, 78, 155, 164, 190
completion 87
configuration management 111, 172
continuous 213
continuous model 52
controlled 37, 42, 47, 49
conversion table 272 - 273
cost reduction 159
coverage 164
creating new clusters 261 - 262, 264, 266
critical path 47, 169 - 170, 248
current situation 36, 41, 51, 53

D
data driven 256
defect detection percentage 102
defect detection ratio 184
defect introduction rate 102
defect life cycle 105
defect lifecycle 104
defect management 45, 103, 167, 174, 178
defect management tool 105
defect meeting 104
degree of involvement 43, 63, 167, 170, 174, 194
Deming’s cycle 48
dependency 264
design process 123 - 124
design technique 121
development method 114
development test 34
development testing 70, 223, 225
disaster recovery test 164
document study 240
driver 232
DTAP model 133

E
effectiveness increase 159
efficient 37, 42, 47, 49
enabler 24, 55, 150, 211
end product 227
end-to-end test 190, 231
end-to-end testing 73
equivalence class 124
estimating and planning 45, 92, 170, 178
evaluation 166, 227, 229
evaluation strategy 230
evaluation technique 230
execution 87
exploratory testing 121, 188, 190 - 191

F
function point analysis 94
functional design 65
functional maintenance 206
functional regression test tool 168

G
generic master test plan 222
generic test agreement 222
grouping of key areas 270
guideline 113

H
HRM 118
human resource management 118

I
IEC 15504 210
impact analysis 65
implementation 153
improvement suggestion 42, 54
incident management 104, 125
indicator 183, 185
initial 42, 47
initial level 49, 203
inspection 125, 228
integration 230 - 231, 233
integration strategy 232
integration test 231 - 232
integrator 233
interdependency between checkpoints 264
intermediary product 227
interview 239
ISO 210
ISTQB 13, 28
IT goal 160 - 161, 163
iterative software development 187
ITIL 135, 205

K
key area 42, 148, 213
keyword driven 257

L
logical test case 122
low level test 66

M
maintenance 41
managed test services 220 - 221
mandate 89
maturity level 37, 47, 213
maturity model 212
measurement and analysis 71, 97
methodology practice 45, 113, 115, 202
metrics 45, 88, 96, 178 - 179, 183, 202
mindset 192, 224
model based testing 124
moment of involvement 63

O
offshoring 217, 219
optimizing 37, 42, 48 - 49
original TPI model 273
outsourcing 217, 219
overall test strategy 222

P
peer review 228
performance test tool 127, 258 - 259
permanent test organization 220
planning 87
precondition 58
preparation 87
principal stakeholder 29, 58, 64, 68
problem management 104
process area 213
process management 66, 71
process quality 103
product quality 78, 103
product risk 29, 67, 83, 85
product risk analysis 59, 67 - 69, 73, 170, 195
progress 83
project closure report 90
project management 59, 64 - 65, 70, 79, 84, 88, 93, 95, 104, 168, 172
project planning 64
project risk 67, 83, 87, 90

Q
quality assurance 59, 88, 119
quality management 120
quality measure 29, 119
query tool 127

R
ratio 92
re-clustering 262 - 263, 265, 267
record & playback 127, 129, 256
record & playback test tool 256
regression test 68 - 69, 110, 129, 188, 195, 233
release advice 83
release management 134, 176
reporting 44, 83, 164, 177, 185, 202, 204
requirement 29, 65
requirements lifecycle management 168
requirements management 111
resources 59
review 228
risk management 68

S
sandbox environment 227
scope 142
SDLC 55, 61
self-assessment 237
service catalogue 136
service level agreement 135
short checkpoint notation 264
software development life cycle 30, 55, 72
software maintenance 205
software process improvement 35, 62, 86, 207
specification 87
SPI 35, 207
SPICE 207, 210, 212
stakeholder 43, 58, 68, 78, 140, 194
stakeholder commitment 164, 189, 202
stakeholder management 81
stakeholder relations 43
static analysis 228
static testing 227
stepwise improvement 24
structured approach 33
stub 127, 232
subject matter expertise 122
SWOT analysis 150
system test 70, 142

T
target situation 53
technical review 228
template 113
test assignment 64
test automation 73
test basis 34, 100, 109
test case design 46, 121, 167, 170, 190
test coverage 68, 121, 123, 129, 188
test data 132, 173
test depth 67 - 68
test design technique 70, 118, 123, 125, 167, 188
test driven development 122
test effectiveness 125
test engineering skills 117
test environment 34, 46, 132, 165, 170, 173, 197
test execution tool 251, 256
test function 72
test goal 69, 85
test level 31, 68, 143, 200, 225
test management 43
Test Management Approach (TMap) 24
test management skills 117
test management tool 127, 251, 253, 255
test maturity matrix 37
Test maturity matrix 50
test method 113
test modeling tool 127
test object 34
test organization 44, 72, 174
test outsourcing 217
test plan 87 - 88
test point analysis 94
test policy 76, 130
test process management 44, 87, 92, 177, 202
test profession 43
test strategy 44, 59, 67, 121, 167, 170, 173, 177, 189, 195, 202, 204
test tools 46, 127, 129, 170, 173 - 175, 251
test type 68
testability review 63, 94, 229
test-driven development 191
tester professionalism 46, 117, 167, 196
testing 28
testware management 45, 108, 121, 165, 190, 196, 223
time to market 159, 168
TMap 24
TMap NEXT 28
tool policy 130
tool-specific maturity stage 251
TPI NEXT website 273
traceability 110
transparency 176
transparency improvement 159
trend analysis 105
Trillium 207
types of tool 253

U
unit integration test 225
unit test 225

V
version management 109
V-model 30

W
walkthrough 125, 228
waterfall development 187
working agreements 133
worst-case picture 242