Achieving Software Product Quality
We are all becoming part of an information technology society. More and more organisations, in all sectors of the economy, are becoming increasingly dependent on software, either as an integral part of their "product" or to support their business process. Software is critical in providing a competitive edge to a great number of organisations and is increasingly becoming a key component in business systems, products and services. The quality of software products is now considered to be a critical business success factor.
The software industry has put considerable effort in trying to improve the quality of their products. The main focus has been on software process improvement. An indirect approach to achieve software product quality. In spite of interesting results there are still questions to be answered such as:
This book addresses a number of important topics within the area of software product quality. The results of many international research projects are presented along with a great number of practical experiences and case studies. Together the various papers present a coherent overview on the state-of-the-art and state-of-the-practice in the area of software product quality:
Throughout this book the various topics are described by means of a number of papers. These have been written by experts in the field of software product quality and include contributions from partners of the ESSI-SCOPE project. The European project ESSI-SCOPE aims at raising the awareness on quality issues in software products, with a special focus on software product evaluation. A co-ordinated programme of activities is being organised across a number of European Union member states in which the experiences and knowledge of the partners is shared in a range of dissemination activities. The editors believe this book will provide a positive contribution towards the objectives of the ESSI-SCOPE project.
Finally, the editors wish to acknowledge all the contributors for their collaboration in producing this book on software product quality, despite the high demands of their on-going work. We very much enjoyed reading all the papers and hope you find that the information provided will help you in "achieving software product quality".
Erik van Veenendaal and Julie McMullan
Dublin, September 1997